A shipping confirmation email containing your official tracking number is dispatched as soon as the carrier registers your package. You can follow your parcel movement online using the tracking link provided in your shipping confirmation. If your tracking status does not refresh after 48 hours of dispatch, please contact our support desk for assistance.
For any orders requiring delivery outside the United States, the recipient is solely responsible for all applicable customs duties, import fees, and regional taxes. sellerspros does not assess or collect international tariff fees during checkout. Delays caused by standard customs clearance procedures are outside of our operational control and are not factored into standard transit estimates.
We do not ship physical consignments to APO, FPO, or DPO postal locations, nor do we deliver to unmanned freight-forwarding depots without prior authorization. Heavy freight or palletized equipment orders may require specific loading dock facilities or liftgate arrangements upon delivery. Backordered products will be identified clearly on product listings and shipped separately once inventory is restocked.
Customers must report any lost, damaged, or significantly delayed consignments to our customer service department within 14 days from delivery or expected delivery. In cases of transit damage, please provide photographic evidence of the damaged package, product, and shipping label. Once an investigation with the carrier is completed, we will arrange a replacement shipment or issue a full refund.
Our standard order preparation timeline takes 1-2 business days before parcels are handed over to our carrier network. Processing occurs Monday through Friday, excluding official federal holidays. Occasional delays in processing may occur during high-volume sales events, peak inventory periods, or when additional payment verification is necessary.
Standard transit takes approximately 3-7 business days after dispatch to reach destination addresses within the continental United States. We partner with reliable domestic freight and parcel carriers such as USPS, UPS, and FedEx to deliver your packages securely. Transit estimates depend on destination proximity, carrier routing schedules, and severe weather conditions.
Shipping rates are calculated dynamically at checkout based on package weight, parcel dimensions, and the delivery destination. We offer free delivery above 99 in the store currency for all qualifying domestic orders. The applicable shipping total and any earned shipping discounts are clearly displayed in your checkout summary before you submit payment.
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